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Chief Operating Officer

About Brooklyn Community Foundation
Brooklyn Community Foundation is the first and only public foundation solely dedicated to Brooklyn’s charitable community working in partnership with generous donors and community leaders to invest in racial justice and community-led change. Since its founding in 2009, the Foundation has provided over $75 million in grants to nonprofits through our Community Fund and Donor Advised Fund programs and strategic initiatives. The Foundation's vision is to spark change through the mobilization of people, capital, and expertise for a fair and just Brooklyn built on dignity and respect where all residents have the opportunity to participate and prosper.

In alignment with an institution-wide Racial Justice lens, the Foundation centers the voices of communities in its decision-making and prioritizes support for communities of color. In addition to providing general operating support to community-led nonprofit organizations, the Foundation assists grantees with capacity building in the following areas: racial justice, fundraising, strategic communications, board development, executive transition, financial management, advocacy, direct action, community organization, and leadership development.

What guides all of the Foundation’s work is the belief that those who are closest to the challenges faced by its communities are closest to the solutions for its communities.

THE OPPORTUNITY

Reporting to the President & CEO, the Chief Operating Officer (COO) will be an integral member of the executive team responsible for providing strategic leadership and the vision for aligning all infrastructure and programmatic operations to advance organizational excellence and support the planned growth and future expansion of this $125 million institution serving the Brooklyn community. Working in partnership with the Chief Philanthropy Officer, Leadership and Program Team and external consultants, the COO will provide institutional leadership and oversight of all financial and administrative functions to ensure the long-term financial health and success of the organization in addition to designing and executing “best-in-class”  and equitable operating practices, systems and policies that support the Foundation’s core mission and all  fundraising, grantmaking and programmatic activities. The COO will be a significant thought partner to the President & CEO in planning and shaping the organization’s future direction and helping to create an organizational climate and culture centered in equity that fosters excellence, accountability, continuous quality improvement and collaboration.

The COO will also embrace opportunities to serve as an ambassador and spokesperson representing the Foundation’s interests, communicating its priorities and commitment to the Brooklyn community and forging positive and impactful partnerships with all organizational stakeholders.  

The ideal candidate for this role will be a self-motivated, visionary and transformational senior leader with a broad range of experience and subject matter knowledge across the areas of finance, HR, technology, systems, infrastructure and community programs. Combined with an innate ability to inspire and lead staff, they should be adept at grasping the real-world struggles that stand in the way of productivity and be able to cultivate a performance-driven culture that advances organization-wide goals and priorities. The COO should have a successful track record and commitment to racial equity, especially as it applies to Brooklyn communities and a respect for the values, identifies and cultures of a diverse foundation staff.

KEY RESPONSIBILITIES

Leadership, Vision & Strategy

  • Collaborate with and be a thought partner to the President & CEO, the Board and the Leadership and Program Team to help set and refine the overall strategic plan and direction of the Foundation including prioritizing operational goals and plans for future growth and expansion.
  • Provide forward-thinking and inspiring leadership across all functional areas of the organization including oversight of the day-to-day operations and translation of the organization’s strategy into a shared vision and action plan that aligns operational and infrastructure resources with the core mission, programs and priorities of the Foundation to achieve maximum impact and results.
  • Successfully lead and navigate organizational change initiatives and serve as the key leader driving innovation, transparency and continuous quality improvement.
  • Develop and implement strategies, systems and business plans that enhance the Foundation’s internal operating structure and support its fundraising and grantmaking programs and plans for future growth.
  • Oversee the development, execution and communication of strategic planning processes and organizational priorities with clarity, transparency and enthusiasm.
  • Exhibit a passion for and deep commitment to the mission and vision of the Foundation and be a trusted steward and spokesperson for the Foundation with both internal and external audiences.
  • Assist the President & CEO and Chief Philanthropy Officer in the planning and execution of various fundraising ventures.
  • Attend Board and Committee meetings and represent the Foundation at external stakeholder and community partner meetings as needed.

Finance, HR/People Operations, Technology + Infrastructure

  • Serve as the operational and financial lead of the organization and oversee the outsourced financial, technology and HR consultants to ensure that resources in these functional areas are aligned with the operational, philanthropic and programmatic needs and priorities of the Foundation.
  • Oversee all strategic and tactical financial matters including tracking and reporting the financial performance and results of the organization to the President & CEO and Finance Committee of the Board. Provide oversight of all organizational assets and the activities of the Foundation’s outsource financial management consultant including the development of financial reports, financial modeling, expense and revenue forecasting, budget, treasury and cash management.
  • Work closely with the Foundation’s external audit firm, financial management consultant and the Board Finance Committee to plan and oversee the organization’s annual audit, IRS Form 990 and other regulatory filings. 
  • Develop the necessary financial processes, policies and controls that support the organization’s short and long-term financial health.    
  • In collaboration with department leaders, develop and implement plans for the integration of all organizational systems, processes and policies.
  • Work with the Leadership Team to set organization-wide performance goals for staff. Develop analytic tools, KPI and dashboards to support data-driven decision-making across the organization and implement all necessary operational enhancements.
  • Provide a high-level of support to inform decisions the organization makes regarding both financial and legal risks including developing and maintaining a risk management and contingency plan. Engage with legal counsel as needed on contracts and employment matters, policies, compliance and other pertinent legal issues to protect the business interests of the Foundation.
  • Work closely with the Foundation’s outsourced PEO to create a sound human resources strategy ensuring that employee voices are heard while guaranteeing that the work of the Foundation is achieved. Assess, recommend and implement efforts to strengthen organizational culture and operating structures centered in equity and inclusion. Oversee all people operations and programs including talent management, recruiting, performance, employee development, compensation, benefits and DEI.
  • Oversee the Foundation’s technology/digital strategy and the activities of its external IT consulting firm to ensure that the Foundation has access to “best-in-class” technology infrastructure and resources to effectively support its operations. 

Program Management

  • Responsible for the successful implementation and cross organization coordination of the Foundation’s grant-making programs, initiatives and special projects. Ensure collaboration and transparency with the fundraising team and other functional areas of the Foundation that support grant-making operations.
  • Provide executive oversight and direction to the program team that monitors and measures the impact and outcomes of all community partner grants and contracts. Collaborate with the team to advance program evaluation processes and key impact measurements.
  • Keep abreast of emerging issues and trends vital to the interests of the Foundation and the needs of its community partners.
  • Review and approve all contracts, program and administrative budgets and expenditures.
  • Prepare management, budget and community reports documenting the activities, performance and impact of the Foundation’s work for consideration by the President & CEO and Board.

Team + Organizational Management

  • Articulate a clear and inspiring vision for staff, set clear measurable goals for team members and motivate staff to rally around the vision and meet or surpass organizational goals.
  • Maintain general oversight of organization’s work plans and ensure that the necessary operating structure and resources are in place to ensure that programs and projects are implemented with quality, impact and on deadline.
  • Manage and mentor high performing teams within an equity-focused lens and foster the professional development of staff.
  • Align multiple constituencies including the Board of Directors, staff and other stakeholders around the core work of the organization.
  • Promote a culture of respect built on collaboration, learning and accountability.
  • Cultivate and provide career path opportunities for rising talent within the organization

May be assigned other responsibilities as determined by the President & CEO.

CANDIDATE PROFILE

The Chief Operating Officer should possess the following competencies, skills and personal attributes:

  • Strategic, Collaborative + Hands-on Leader

A strategic and hands-on leader equally adept and comfortable with “big picture” visioning, strategy and planning as well as rolling up one’s sleeves with a small team to deliver high quality, high-impact infrastructure resources that support operational excellence.  A natural leader with emotional intelligence, a commitment to collaboration and the personal confidence to lead with empathy and inspire staff to rally around a shared vision, common purpose and the achievement of organizational goals.

  • Financial/Business Acumen + Operations Expertise

Forward thinking leader committed to innovation and best practice combined with subject matter expertise in the areas of finance, HR/People Operations, technology, project planning and risk management. Adept at designing and building seamless and efficient infrastructure resources to advance organizational capacity and impact. A critical, solutions-oriented thinker with sound business acumen and fluency with data, KPI and metrics to inform decision making. Able to partner effectively with diverse internal teams and to be a responsive thought partner and subject matter resource to staff.

  • Relationship Builder + Effective Communicator

Strong interpersonal, written and public speaking skills with an innate ability to build authentic, trusted and sustaining relationships with staff and organizational stakeholders. Adept at bringing diverse stakeholders and groups together and helping them to find common ground and consensus. Proactively seeks input, feedback and suggestion to help foster positive and inclusive relationships with Board, staff, community partners and funders. Comfortable serving as an organizational spokesperson with public audiences in diverse settings.     

  • Impact Driven & Results Oriented

Superior project management and organization skills with the ability to manage multiple complex projects and balance competing priorities. Able to assess risk, make informed and timely decisions with sound judgment and execute on deliverables and deadlines. Operates with a sense of urgency holding high standards for project execution while empowering others to solve problems. Remains calm and focused under pressure and thoughtfully considers the impact of decisions to facilitate resolutions that serve the best interests of the organization.

  • Commitment to the Foundation’s Mission + Values

Passion for and a deep commitment to the Foundation’s mission, programs and core values serving Brooklyn communities as well as to racial, social and economic justice. An inspiring and empathetic leader with integrity, ethics and a desire and genuine commitment to treat others with respect. 

Experience + Education

  • A minimum of ten (10) years progressively responsible operations leadership experience of which at least five (5) were in a senior leadership or C-suite level role overseeing enterprise-wide financial, administrative and programmatic operations for a substantial nonprofit service organization or philanthropy of similar size, scope and complexity as the Foundation.
  • A proven successful track record of building “best-in-class” organizational systems and enhancing organizational effectiveness, impact and outcomes.
  • Demonstrated experience using data, metrics and key performance indicators to assess operational performance and track outcomes and the impact of system enhancements. 
  • Bachelor’s degree in business administration or related field is required. A Master’s degree is a plus.

COMMITMENT TO DEI + EQUAL EMPLOYMENT OPPORTUNITY

Brooklyn Community Foundation is an equal opportunity employer. In alignment with its racial justice lens, the Foundation is committed to maintaining a staff that diversifies philanthropy, including lifting up the leadership of people from communities historically underrepresented in the field and those directly affected by structural racism, centering them in decision-making. Additionally, the Foundation does not base any hiring decisions on an applicant’s history of involvement in the criminal justice system.

The Foundation is committed to providing employment opportunities to all qualified individuals and does not discriminate against any employee or applicant on the basis of race, color, national origin, religion, sex, sexual orientation, gender, gender identity and expression, disability, age, marital status, military status, veteran status, pregnancy, parental status, genetic information, or any other characteristic or basis prohibited by applicable law.

COMPENSATION + BENEFITS

The Brooklyn Community Foundation strives to offer employees a competitive compensation and benefits package that reflects its core values and commitment to its staff. The salary range for this senior leadership role is $180 - $190K plus a robust benefits package that includes employer paid health, vision, dental and life insurance, 403b plan and matching employer contributions, generous paid time off, and an employee friendly work environment.

This is a full-time role based in Brooklyn, NY that occasionally requires early morning, evening, and weekend work. The Foundation is currently remote with plans to transition to a hybrid work arrangement.

TO APPLY

The Brooklyn Community Foundation has retained ACEUM Advisors & Search - Ira Machowsky, CEO and Heather Bivens, Senior Search Associate to conduct this leadership search. To express your interest in this opportunity, please forward a cover letter and resume to: imachowsky@aceum.com or hbivens@aceum.com.  All inquiries will be kept strictly confidential.

_____________________

ACEUM Advisors and Search Logo

ACEUM Advisors and Search is an HR Advisory, Executive Search and Operations Consulting firm working exclusively with nonprofit, social impact, and healthcare organizations. ACEUM is an equal opportunity employer and strongly committed to the values of diversity, equity, and inclusion.

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Donor Engagement Assistant

The Donor Engagement Assistant reports directly to the Foundation’s Vice President of Donor Engagement. They support the functioning of the Development team and partners closely with the Donor Engagement Associate and the Vice President of Donor Engagement. This position plays an integral role in the growth, maintenance, stewardship, and cultivation of Brooklyn Community Foundation’s donor base through prospect research, database management, mailings, events, and relationship building and management.

Responsibilities include but are not limited to the following:

Data Management (40%)

  • Primary administrator of Salesforce database for donor information- includes updating donor data, tracking and logging account notes and emails, etc.
  • Process and track incoming gifts through Foundation mail, stock transfer requests, EFT, and Classy 
  • Process and track incoming gifts from external platforms (Benevity, FB, YourCause, GiveGab, etc.)
  • Assist with fundraising revenue reporting and reconciliation with Finance Team
  • Build Salesforce reports as needed
  • Assign and track engagement tasks in Salesforce for Donor Engagement Associate and the Vice President of Donor Engagement
  • Manage board and Development solicitation lists in Salesforce
  • Compile donor outreach lists for Donor Engagement Associate and the Vice President of Donor Engagement

Donor Relations and Admin Support (40%)

  • Generate and distribute acknowledgement letters (and/or handwritten notes, as necessary) for donations received
  • Provide administrative support for liaising with donors (recommendations, answering questions, etc.)
  • Follow-up on outstanding payments and pledges
  • Assist with Foundation mailings (annual appeal, impact report, etc.)
  • Assist with Spark Prize Committee management
  • Conduct prospect research on new/existing donors and sponsors, and maintain list of prospects

Donor Education and Events (20%)

  • Assist with the planning and execution of special events, in-home donor/board events, site visits, and webinars
  • Manage invite lists and track attendance and engagement in Salesforce
  • Field event related inquiries  

Racial Justice Work

  • Actively participate in the Foundation’s cross-departmental racial equity working groups

Qualifications

  • Bachelor’s degree or equivalent with at least 2 years work experience (Development experience a plus).
  • Excellent project management and communication skills
  • Proficient in Microsoft Office (Word, Excel, PowerPoint)
  • Excellent writing, editing, and communication skills
  • Superior attention to detail
  • Ability to work in a high-performance environment, with tight deadlines and changing priorities
  • Experience with CRM database management; familiarity with Salesforce strongly preferred
  • Keen sense of discretion especially when handling confidential donor and other sensitive information
  • Ability to work independently and also be a team player
  • Demonstrated commitment to the Foundation’s vision and values, specifically racial equity and social justice.

Salary

The salary for this position ranges from $55K-$65K, commensurate with experience.

Additional Information

This is a full-time position located in Brooklyn, NY that occasionally requires early morning, evening, and weekend work. The Foundation offers an excellent benefits package, which includes generous paid time off, employer-paid health and dental insurance, and a friendly work environment.

Brooklyn Community Foundation is an Equal Opportunity Employer. In alignment with its Racial Justice Lens, the Foundation is committed to maintaining a staff that diversifies philanthropy, including lifting up the leadership of people from communities historically underrepresented in the field and those directly affected by structural racism, centering them in decision-making. Additionally, the Foundation does not base any hiring decisions on an applicant’s history of involvement in the criminal justice system.

Email cover letter and résumé to search@brooklyncommunityfoundation.org (no reference letters or phone calls please!) and please list Donor Engagement Assistant in the Subject line.

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Operations and Data Manager

The Operations and Data Manager (ODM) reports directly to the Foundation’s Chief Operating Officer (COO). The ODM partners closely with the COO to support the functioning, implementation and management of the Foundation’s internal operations.

Responsibilities:

Operations & Systems Management

  • Assist COO with general operations, including IT.
  • Work with COO to procure new vendors to support operational functions and maintain vendor relationships.

Data Management

  • Orient and train new users
  • Work with COO, staff and consultants to identify data needs
  • As directed by COO, manage and document changes and customizations in Salesforce, including liaising with consultants to communicate Foundation data needs and all third-party plug-ins and integrations
  • Handle all basic administrative functions, including user maintenance, modification of page layouts, dashboards, creation of new fields and other routine tasks as needed
  • Liaise with other department super-users to collect and process feedback from staff for improvement and share with the COO & consultants
  • Work with COO and consultants to plan for upgrades, seasonal releases, and long-term projects.

Required Skills and Abilities

  • Solid knowledge of Salesforce or comparable grants management software
  • Excellent project management and communication skills, and ability to multi-task
  • Strong information technology skills and ability to quickly gain command of new systems
  • Strong presentation and facilitation skills for effective engagement and communication with public audiences, in individual, small and large group formats.
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)

Qualifications

  • Bachelor’s degree with at least 4-7 years work experience
  • Ability to work in a high-performance environment, with tight deadlines and changing priorities
  • Familiarity with designing, implementing, and monitoring effective workflow processes and procedures
  • Demonstrated commitment to the Foundation’s vision and values, specifically racial equity and social justice.

Salary

Starting at $75,000

Additional Information

This is a full-time position located in Brooklyn, NY that occasionally requires early morning, evening, and weekend work. The Foundation offers an excellent benefits package, which includes generous paid time off, employer-paid health and dental insurance, and a friendly work environment. Brooklyn Community Foundation is an Equal Opportunity Employer. In alignment with its Racial Justice Lens, the Foundation is committed to maintaining a staff that diversifies philanthropy, including lifting up the leadership of people from communities historically underrepresented in the field and those directly affected by structural racism, centering them in decision-making. Additionally, the Foundation does not base any hiring decisions on an applicant’s history of involvement in the criminal justice system.

Email cover letter and résumé to search@brooklyncommunityfoundation.org (no reference letters or phone calls please!) and please list Operations & Data Manager in the Subject line.

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Fall Communications Intern (Part-Time, Paid)                                        

Brooklyn Community Foundation is seeking a communications and social media intern to join our Communications team part-time for fall 2022, with a start date the week of September 19, 2022.

The ideal applicant will possess strong writing and content development skills and a demonstrated commitment to the Foundation’s racial justice mission. The successful candidate will be responsible for contributing to web and print projects, updating and monitoring the Foundation’s blog and social media channels, promoting events, and updating our website. Those looking to gain valuable online media experience with a mission-driven organization are encouraged to apply. This position reports to the Foundation’s Communications Manager.

About Brooklyn Community Foundation

Brooklyn Community Foundation is on a mission to spark lasting social change, mobilizing people, capital, and expertise for a fair and just Brooklyn. It is the first and only public foundation solely dedicated to Brooklyn, working in partnership with generous donors and community leaders to advance racial justice and bolster vital nonprofits. Since its founding in 2009, the Foundation and its donors have provided over $75 million in grants to nonprofits in Brooklyn and beyond. Learn more at www.BrooklynCommunityFoundation.org

Responsibilities

  • Work with the Vice President of Communications and the Communications Manager on executing the Foundation’s digital content strategy
  • Create and schedule engaging blog and social media content, including graphics, as part of the Foundation’s content calendar
  • Interview subjects and draft copy for profiles of donors and grantees
  • Support the #BrooklynGives on Giving Tuesday campaign
  • Draft the Foundation’s Brooklyn Accelerator newsletter for nonprofits
  • Support for events (in-person and/or virtual)
  • Special communications projects as needed

Qualifications

  • Pursuing a Bachelor’s or Master’s Degree in Communications or related field (or recent graduate)
  • Excellent oral and written communication skills
  • In-depth working knowledge of Instagram, Twitter, LinkedIn, and YouTube
  • Graphic Design experience
  • Basic Photoshop skills, familiarity with Canva
  • Basic video editing skills (Adobe Premiere, iMovie, or similar software)
  • Experience with social media analytics, including Google Analytics, Hootsuite analytics, or similar
  • Experience with Mailchimp or similar email marketing software
  • Experience with HTML, Drupal and/or WordPress
  • Proficient with Google Drive and Microsoft Office Suite
  • Desire to serve Brooklyn Communities; strong ties to Brooklyn or living in Brooklyn a plus
  • Passionate about racial, social, and economic justice

Compensation

$20/hour, for a 16-hour/week schedule. Duration: 12 weeks, starting the week of September 19, 2022.

Additional Information

Due to the coronavirus pandemic, the Communications Intern will be a hybrid remote/in-office position, and interviews will be conducted via Zoom. Applicants must be fully vaccinated against COVID-19 to work from our office.

How to apply:

Please submit a cover letter, resume, writing sample, and design sample as a single PDF to jsyed@bcfny.org (no reference letters or phone calls please!), listing Communications Intern in the subject line by Tuesday, August 30, 2022.

Brooklyn Community Foundation is an Equal Opportunity Employer. In alignment with its Racial Justice Lens, the Foundation is committed to maintaining a staff that diversifies philanthropy, including lifting up the leadership of people from communities historically underrepresented in the field and those directly affected by structural racism, centering them in decision-making. Additionally, the Foundation does not base any hiring decisions on an applicant’s history of involvement in the criminal justice system.

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